Complaints Policy & Procedure

MAA enables you to provide feedback or lodge a complaint against the organisation by:
Website: ​​Complete form in the Contact Us section of the website
Phone: Freecall 1 800 100 786 or (02) 8016 9500
Mail: PO Box 395 Bankstown NSW 2200

Feedback and complaints will be directed to the relevant department for consideration and resolution.​

Click Here to view our Complaints Policy